Refund Policy

Once you receive the item by the courier, try the product and our shipping company waits you 5-10 minutes.

In case you no longer wish to have the product or you want to exchange it, you can return it to the courier and only pay the shipping fees.

عند استلام الطلب من مندوب الشحن، يُرجى تجربة المنتج فورًا، حيث سيمنحك مندوب الشحن فترة تتراوح من 5 إلى 10 دقائق للمعاينة.

في حال عدم رغبتك في الاحتفاظ بالمنتج أو رغبتك في استبداله، يمكنك إرجاعه مباشرة إلى مندوب الشحن في نفس وقت الاستلام، مع دفع رسوم الشحن فقط.

Frequently asked questions

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

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